Consistacom

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Consistacom is a technology leader in the field of management solutions for private voice telephone networks operated by businesses and government agencies. Customers use their software tools and services to operate some of the largest call centers in the world, including the largest pure VOIP call center. Consistacom solutions help manage these networks for:


• The highest possible consistency and quality, making call centers easier to use and protecting our customers' brands

• Flexible, resilient disaster recovery solutions that keep the enterprise operating after utility disruptions, natural disasters, and terrorist attacks

• Compliance with regulations governing readiness to deal with disasters, and providing the reporting and testing to prove it

• The most compatible match between a caller's unique needs and the available call center representatives, resulting in happier customers and higher sales

• Low cost of ownership, through automating critical administration chores that are otherwise labor intensive and error-prone